In this time of economic stagnation are many organizations required to save costs. This applies to business organizations (less turnover) and the government (lower tax revenues) and in patient care (cuts imposed by the government). Costs are taking each one in closer detail. The cost of telecommunications are hereby honor, though it costs a relatively small part of the operating budget is, reportedly a few percent. The fact remains that every Euro counts and in terms profit and loss terms, a higher yield at constant turnover.
It should also be noted on the indirect cost savings of telecommunications.
An example is the savings on such m2 office in your organization with the introduction of the New World of Work (see Unified Communications).
For your search for savings in telecommunications, understanding the cost structure is crucial. With the telephone company as a starting point is below a review made by leading telecommunications costs per item one or more examples of cost savings. Also affect the cost of purchasing is of course that you can develop or jointly with others. Call centers are disregarded.
With the application Florin 6.5 as an administrative tool and as versatile instrument, Pridis supports you in your search of cost/control.
Cost structure fixed telephony
Fixed telephony means of building-related PBX telephone facility with fixed terminals may be supplemented by a mobile device based on DECT or Wi-Fi. The most important development in the fixed telephony is the advent of IP telephony where the IP-PBX slowly but surely going to take the place of the familiar PABX.
Within the cost structure of fixed telephony, the following items are identified.
Redemption on machine and terminals
If you’re conventional telephone facility economically nearly or totally written off, it will be interesting to switch to IP telephony. An important condition is that you have a suitable data network (LAN and WAN) in your organization.
Savings in the form of lower depreciation expense can be reached by the number of fixed phones and DECT or WiFi devices to the extent necessary to limit and then to add cell phones and smart phones. Modern techniques make it possible to integrate mobile devices into the fixed environment.
IP telephony is no longer cost effective when you manage over fixed telephone services at multiple locations within your organization. IP telephony knows no geographical limits in that case. A single call processor can take over the work of multiple machines. Until the home office can be operated from this processor.
In the absence of investment funds, hosting can be considered. This solution is usually not given under the name of cost savings.
Maintenance on machine and terminals
The advantage of IP telephony is that the intelligence of the provision is for a large part in the terminals. You can save maintenance costs by a couple of fixed phones in reserve.
For IP telephony across multiple sites, the single call processor takes over the work of multiple machines under reduction of the total amount of maintenance.
Redemption on the telephone network
Use of the corporate data network for IP telephony means that the conventional telephone network will be redundant. The cost of network data can be shared with the computing environment.
Trunk connection to public network
The deployment of IP telephony across multiple locations allows the number of trunk connections to the PSTN network to reorganize and thus cost savings. An alternative to cost savings is the deployment of an IP bridge to your telecom provider, who then takes care of the connection to the public PSTN network.
For the deployment of a dialing sequence, you pay a periodic amount per telephone number. In the deployment of IP telephony across multiple locations (within an area code) is a reorganization of numbers possible. An alternative is the transition to 088 business numbers that can be deployed nationwide.
Consumption trough the machine
You can begin saving on the regular consumption costs through the machine to handle least cost routing tables. This can both with IP telephony and the VoIP environment. Calls are routed this way that maximizes their own (data) network is used.
Deployment of IP telephony across multiple locations ensures that talks between the sites free of charge. VoIP is an intermediate solution where the existing conventional machines through an IP gateway connected to each other and even free calls between sites can be conducted.
As with mobile telephony, the individual employees are faced with running costs for moderation to edit set.
Special attention to the separate trunks for specific purposes such as for fax equipment, for connection to the fire department, or a security company. Lines are not infrequently found, which have been terminated, but whose subscriptions are periodically appear on the telecom bill.
For IP telephony across multiple locations, you can think of the use of a command center for those sites: talk about cost. With IP telephony is also the receptionist in principle no longer geographically bound to its task.
The cost of telecommunications to the cost of creating a single directory in paper form. Costs can be saved by purchasing an electronic guide.
National directory listing
You are free to choose an entry in one or more public directories.
Also regarding the technical management of the phone device is that IP telephony poses a cost-saving effect by functioning as a software application. Mutations may, with removals as an example, all software-implemented be executed. The time of crosshairs to draw is over. Because IP telephony basically knows no geographic restriction, the technical management extends over a much larger area.
Even in a conventional situation of the administrative management of savings by switching to the electronic processing of telecom invoices. No more stacks of paper bills to an orderly handling will be in the way. Verification, validation and accountability can be automated. Can be connected to the business systems in your organization.
The electronic invoice processing also makes it easier for things like excessive consumption, fraud and foreign destinations to identify.
What remains are the overhead expenses such as space use, energy consumption, cleaning, tools, corporate clothing etc. The transition to IP telephony is such a traditional vending space and battery space. An additional server in the computer room houses now on the call processor. To supply this server running along with the rest of the computer hardware.
Further consideration will have to be paid to the end devices that require separate power supply from the data network. Here is a hidden cost, in particular the purchase of specialized routers.
Cost structure mobile telephony
Mobile phone means the public facility by which whether or not virtual telecom operators (or MNOs and MNVO's) is provided. Currently happening in the form of GSM and UMTS / HSDPA. The major development in mobile telephony - with the advent of UMTS / HSDPA – is a far-reaching integration of telephony and data communications. Especially for this form of communication by several suppliers under its own brand called smart phones on the market, which function as mini-laptops. Remarkable are the different operating systems which are in circulation. For Smart phones are a great bunch of applications developed, often via a browser on the mobile device to design. The main commercial application of the smart phone is the link to their own corporate e-mail, calendaring and consulting company. This is why different providers offer special services.
In recent years, the cost of mobile telephony has increased dramatically, especially in the area of mobile data communications. International data roaming outreach thereby everything. Cost control in mobile telephony has taken the place of cost savings. Within the cost structure of mobile telephony, the following items are identified.
Unlike fixed telephony, mobile telephony, there is more freedom to choose the type of device. That counts for the cell phone and to a lesser degree for the Smartphone. In terms of cost, you can enter a restriction in choosing brand and type. The advantage here is that you spare equipment on hand can keep in case of loss, theft or damage to a device.
Special applications are an important part of the Smartphone. The purchase is not always free. There also have to be paid for Smartphone services. It is up to you and your organization to draw boundaries.
The practice shows that many mobile-phone subscriptions are only registered under a number. The result is that reorganizations or the departure of an employee subscriptions not always be terminated / taken. Recommended is to add a recognizable name to keep control.
When it comes to running costs, the individual employee is in the picture. His behavior is determined by all terms of the periodic amount of the invoice amount. Maximizing the amount - the rest is private - can be a solution to manage costs. It should be noted in various types of flat-fee subscriptions that can provide cost savings.
Suppliers offer the possibility of service on mobile devices. Reserve units are a cheaper alternative.
Unlike IP telephony to mobile telephony is a growing cost to the technical management. Besides the use of mobile devices and giving instructions, technical management gets more and more to do with the security issue. You'll still be thinking about restricted access applications.
The electronic processing of bills such as fixed telephony, mobile telephony herein may also be a cost effective means of aid. Again the focus is on automated verification, validation and taxation of mobile telecom bills.
For Overheads can be made to the text under fixed telephony.
Like the IP terminals request the mobile devices own energy supply. Each unit will regularly with an adapter to the mains must be connected. With a capacity of 1 to 5 watts per mobile phone is also the energy consumption not so bad.
Integration fixed and mobile
With more and more companies become mobile and fixed telephony integrated. Mobile phones will get the functionality of the fixed devices. Calls through the abbreviated numbers and call forwarding are there's example. The opportunity to wish all mobile traffic through the PBX to proceed. The mobile providers to give all their support. The cost impact will have to look at each case and must be weighed against a better accessibility.
The IP PBX can be expanded with a mobile device based on WiFi functionality similar to DECT. There are now dual mobile phones in the market where GSM and WiFi are united. Within the range of the PBX phone switches automatically to the WiFi. Again, the ratio of cost vs. accessibility.
Florin and cost reduce
The Florin application was initially designed to telecom bills automatically be downloaded and then set the cost with other cost elements for processing by a specified tax on businesses and/or end user. Meanwhile Florin 6.5 application that has become a cost management or Telecom Expense Management (TEM), device management or Mobile Device Management (MDM) and contact management or Telecom Reach ability Management (TRM) possible.
Florin 6.5 is primarily a straightforward system where a series of relevant financial / administrative data are recorded, processed and transmitted. Reports from this system can be derived ranging from consumption per employee to trunk and occupancy of mobile phone users to total telecom costs over a past period. Like a TEM application, Florin 6.5 is particularly cost effective in the telecom administrative management.
With Florin 6.5 you can hold grip of the mobile environment. Previously stated that mobile phones are increasingly used for data like e-mail, calendaring and consulting daily tasks. Unlike voice calls to the management application. With Florin 6.5 you can remotely add or remove applications or for example with theft backward remote data delete. Like a MDM application is Florin 6.5 particularly cost effective in technical management of the mobile environment.
In addition, Florin 6.5 insight into the procedure. Therefore, the actual telephone traffic measured continuously, including through circuits, and the attendant decline in dropped calls. This work can be made transparent and bottlenecks can be identified. By the availability of a variety of relevant process data, is Florin an appropriate tool for measuring critical process indicators (KPIs).
Florin 6.5 can also be used as a simulation tool for example for selecting a different provider the cost impact in advance to pass. Florin 6.5 is an excellent tool for innovation.
With the joint efforts of the TEM applications, MDM and TRM you provides with Florin 6.5 a Total Telecom Management tool that allows you the complete logistics process chain, telecom can manage especially in terms of cost / expense. This process chain runs from orientation, acquisition, commitment to the out of service. Now you must take into parts with a certain lead time. Not all management information is readily available, but must be built. That does not mean that you with Florin 6.5 have reliable telecom knowledge soon.