Enterprise Directory Management

Managing an enterprise telephony infrastructure requires more time due to the increasing construction of this infrastructure in different autonomous system ones. Many organizations have a business telephone system connected to it with a separate call center, a voice-mail system, a cost management system, etcetera. These systems are often from different vendors. In this era of unified communications in many cases also provide an Internet link to the PC environment. In addition, a mobile device management system in operation for the management of mobile devices in the form of mobile phones, smartphones and laptops.

In the eyes of end users, these systems all work together seamlessly and actually an integrated system. For the system it follows that all management applications must be constantly adapted to even small changes in your organization. Usually must involve the same data in multiple systems are mutated.
With the Enterprise Directory Management (EDM) toolkit, you meet Pridis this problem by data in the directories of the various systems integrated to mutate. For example, a new telephone created in the telephone than the details of the new user automatically to other systems such as the "facebook" on the intranet, the central operating station and the telephone management system. There is also the possibility of personnel data from a SQL-based database of your HR organization to take over.

 
An example of the use of EDM in the Avaya environment toolkit can be found at Hi-Way Next Gen Directory.

With the new employees quickly Pridis toolkit can be incorporated into the various components and more efficient moves are made. New components can be quickly integrated. By simplifying the management directory will save you time, prevent pollution input errors and reduces the cost of management.

In the form of reports, the integrity of the data to be monitored. Thus, a report will be created with all phone numbers that have not been associated with an employee number. It is possible for working on the reporting of exceptions. Relevant adjustments can usually be performed directly from the reports.

The EDM toolkit has its own internal Pridis Active Directory and its own internal Pridis Database. The shell is web-based management and allows for scripting. The toolkit provides an interface with Microsoft's Active Directory.

In practice, the use of the EDM Pridis toolkit geared to the design of the facility and of course to the needs of your organization. In addition, the following checklist used:

• manage the applications;
• the data should be available;
• how these data should be made available?;
• the sources of information to be supplied;
• how these resources can be accessed;
• What data should be provided?;
• The relationship between these data;
• managing relationships;
• exemptions