contact center solution

Connecsy Enterprise without PCA linked to Skype for Business

Connecsy Enterprise without PCA linked to Skype for Business

Until recently, it was necessaire to use a PCA (middleware) to link  Connecsy Enterprise to Skype for Business. Now this has become quite superfluous. We are already able to connect the Connecsy Enterprise to Unify, Avaya IP Office and Clearfox, without the PCA.  With this latest development we can prevent the need for an additional hardware and middleware purchase…

Attendant console for Skype for business

Attendant console for Skype for business

PC Attendant software for Microsoft Lync and Skype for Business Pridis Connecsy Enterprise – PC attendant console software – now available for 2010/2013 Microsoft Lync and Skype for business. Pridis launches its latest edition of Connecsy Enterprise PC attendant console software which besides Avaya, Cisco and Unify is also available…

Pridis makes new telecom solutions within reach for everybody

Pridis makes new telecom solutions within reach for everybody

…We Want to use the latest developments in the telecom sector, but we still work with so many different systems, how do we integrate everything? What choices do we make?..On the B2B market it is expected that companies will avoid the conventional landlines to spare costs. Yet, there is the need…

Building bridges: Lync and traditional telephony

Overcoming the gap between telephony and Microsoft Lync Challenge: Connecting the MS Lync environment to / from the traditional telephony environment within an organization. Microsoft Lync provides instant messaging (IM), audio and video calls, online meetings, availability (presence) information, and sharing capabilities all from one, easy-to-use program. The use of…