Connecsy Enterprise Contactcenter Solution
Leaflet Connecsy Enterprise GUI Tila (Microsoft look)
Connecsy Enterprise GUI Tila info Connecsy Enterprise GUI TILA
New: drag and drop in Connecsy Enterprise
Pridis has made your call managing again a bit more easy, instead of clicking a few times to answer a call/redirect or manage it otherwise, Pridis now offers drag and drop in call handling. Find out more and check the video.
Connecsy Operator Console infomercial
Leaflet SSO
Click link below to download: Leaflet SSO
Overcoming the gap between telephony and Microsoft Lync
Overcoming the gap between telephony and Microsoft Lync Connecting the MS Lync environment to / from the traditional telephony environment within an organization. Microsoft Lync provides instant messaging (IM), audio and video calls, online meetings, availability (presence) information, and sharing capabilities all from one, easy-to-use program. The use of Microsoft…
Antonius Hospital: availability challenges
Antonius Hospital Problem: St. Antonius Hospital is a modern hospital and provides care at five locations: These locations together count 4860 employees, 272 medical specialists, 150 assistant doctors and 500 volunteers. St. Antonius Hospital is nationally known for its expertise in treating patients with cardiac, vascular, pulmonary disease and cancer.…
ASML: linking active directories creating one phonebook
ASML ASML is an international organization. Each branch makes use of a communication system with an internal phone book in which can be searched and which is fed with information from a single Active Directory. However, the format of these internal directories varies per location or country. Some information fields…
Building bridges: Lync and traditional telephony
Overcoming the gap between telephony and Microsoft Lync Challenge: Connecting the MS Lync environment to / from the traditional telephony environment within an organization. Microsoft Lync provides instant messaging (IM), audio and video calls, online meetings, availability (presence) information, and sharing capabilities all from one, easy-to-use program. The use of…
