At the MSP Café, our CEO Johan van Oostveen was interviewed by Richard Bordes, about the changing world in terms of communication and what role Pridis has in it. We see that nowadays staff is using more applications to communicate like Zoom, MS Teams, Whatsapp Business, and suchlike. In addition,…
PRIDIS PROVIDES A UNIVERSAL OPERATOR CONSOLE FOR BUSINESS COMMUNICATION Organisations want to offer their customers a single application for incoming business communication alongside all the new communication channels. That is exactly what Pridis realises with Connecsy | Cloud. An interview with Johan van Oostveen, director of Pridis and a man…
Currently, Pridis is working on the development of the Connecsy | Cloud™ web application and the first release is almost ready. This web application is multi-platform and cloud based. The functionality differs per underlaying communication platform such as those of RingCentral (Avaya, Unify & Rainbow) or Microsoft Teams. With the…
Are you using the hosted telephony platform Avaya Cloud Office, ATOS Unify Office, Alcatel Rainbow Office or RingCentral? Then you can now download the Connecsy operator console in RingCentral’s App Store. Connecsy users can view all the necessary availability and accessibility information at a glance without having to switch between screens.…
The traditional Connecsy solution will in the future be named Connecsy | Classic™. This has been decided to ensure that we can position Connecsy as a single product, with the various labels that fall under it. In addition to adjusting this structure, we are introducing a new label called Connecsy…
Pridis ‘Connecsy Enterprise’ solution (aka operator console) is now certified on RingCentral’s platform. This means that users of Avaya Cloud Office, Atos Unify Office and Rainbow Office, can now apply seamless integration with the ‘Connecsy Enterprise’ operator consoles within their work environment. Connecsy Enterprise is a solution that is used…
New virtual times means that Pridis is also changing. Locations are split into different work locations. To start with, we have a new office centralized in the Netherlands and several offices/teams across Europe. In this way we will be able to serve you even better! From December 14th our Location…
We are pleased to announce our partnership with Xdroid, a leading digital transformation company for contact centers in Belgium. Xdroid enables digital transformation in contact centers through voice- and text solutions based on artificial intelligence and machine learning. With this partnership, two respected companies come together to provide delightful experiences…
Our flagship product Connecsy Enterprise has been a success on the market in the last couple of years. Now we are proud to announce Connecsy Enterprise Teams, the attendant solution for Microsoft Teams. The fact that it now exists, with full Teams presence, call and chat integration, is completely unique…
During the current crisis more and more employees are forced to work from home. But what about your telephony operators? Easy solutions like routing all customer calls to a mobile phone are limited. You can answer calls, but handling more than one call is often impossible, not even talking about…
