Pridis ‘Connecsy Enterprise’ solution (aka operator console) is now certified on RingCentral’s platform. This means that users of Avaya Cloud Office, Atos Unify Office and Rainbow Office, can now apply seamless integration with the ‘Connecsy Enterprise’ operator consoles within their work environment.
Connecsy Enterprise is a solution that is used worldwide in organizations as an operator console for employees. At reception desks, info desks, service desks and call/contact centers, many different communication flows converge. Organizing these communication channels within the operator consoles provides overview and ease of use. It is possible to make connections with the CRM/ERP system, so all current customer and company data is immediately available, but also calendars and the availability of employees can be shown. For more information about all the possibilities of the Connecsy Enterprise solutions, please check the following page