During the current crisis more and more employees are forced to work from home. But what about your telephony operators?
Easy solutions like routing all customer calls to a mobile phone are limited. You can answer calls, but handling more than one call is often impossible, not even talking about transferring or looking up contacts and employee schedules or the presence or taking over calls from other locations.
Connecsy has all these capabilities, so what if it were possible to move the Connecsy clients to home offices? The simple answer is YES, that’s possible and even more easy than you may think.
Just prepare a VPN, the firewall and get a softphone on the home pc with Connecsy and you’re up and running. Ensure your telephony reachability with all the advantages of operators being able to see if the other home-based operators are logged in, being able to takeover calls from other locations and lots more.
All our attendant solutions; Classic Connecsy, Connecsy Enterprise/SME as well as the Operator Console are ready to work from home.
Please contact your local reseller or Pridis at +31332475700 for technical details or support on how to set it up.
Currently, we are also helping customers to move the systems to the cloud so they are able to access them from any desired location at any time.
Please, contact us at firstname.lastname@example.org for more information about our cloud solutions.