During the current crisis more and more employees are forced to work from home. But what about your telephony operators? Easy solutions like routing all customer calls to a mobile phone are limited. You can answer calls, but handling more than one call is often impossible, not even talking about…

When you are running a business online, you now have access to more sales and support channels than ever. From phone to email, social media such as Twitter and Facebook and even WhatsApp, you can communicate in many ways with your users and customers. However, one new channel in particular…

Pridis is proud to announce that the new version of the wallboard is ready and certified. The system display real-time and daily data visualizations for you ACD and backoffice huntgroups through the browser. You are able to create your own layout with video and rss feeds, the performance indicators and…

Pridis, Dutch integrator, and software developer and Xdroid, AI-based Voice, Text and Emotion Analytics Solution provider announce a partnership Highlights • AI-based Voice Analytics capabilities added to Pridis portfolio • Xdroid benefits for strong bringing capabilities of Pridis A match made in heaven; Pridis providing strong bridging solutions, connecting any…