Products

Pridis provides management software focused on the effectiveness and sustainable deployment of business telecom services. Different Pridis software products are both delivered in an enterprise as an ASP / Saas model. Deliveries are made directly or through partner resellers. To accomplish this service, Pridis has an extensive international dealer network in Europe and the United States.
Connecsy-Cloud-Operator-Console-Software-Application

Connecsy | Cloud™ – Operator console desktop/cloud application for Avaya Cloud Office, ATOS Unify Office, Rainbow Office, RingCentral and Microsoft Teams.

Connecsy-Enterprise-Operator-Console-Avaya-Unify-Cisco-Mitel-etc

Connecsy | Enterprise™ – Operator console desktop application for Unify, Avaya, Cisco, Mitel, Clearvox and Skype for Business.

Connecsy-Classic-Operator-Console-Avaya-Communication-Manager-Platform

Connecsy | Classic™ – Operator console desktop application for the Avaya Communication Manager platform.

Hi-Way™

Hi-Way™ – The workflow management tool with central managed database capabilities. No database pollution in ERP, HR, and CRM systems anymore. Spend less time on customer details adjustments.

Florin™

Florin™ – Provides reports on telephone accessibility of your company, call handling and telecom expense management.

Wecom™ - Webchat

WeCom™ – Proactively engage your customers to chat and Transfer customers to another agent. Routing of chats is based on skills.

Wallboard™

Wallboard™ – Display real-time and daily data visualizations for your ACD and back-office hunt groups through the browser.

ESPA™ - Paging interfacing

ESPA™ – Paging system helps you to quickly and reliably alert people and confirm their response in time-critical situations: no confusion and well-organised.