Products

Pridis provides management software focused on the effectiveness and sustainable deployment of business telecom services. Different Pridis software products are both delivered in an enterprise as an ASP / Saas model. Deliveries are made directly or through partner resellers. To accomplish this service, Pridis has an extensive international dealer network in Europe and the United States.

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Connecsy | Cloud™ – Operator console desktop/cloud application for Avaya Cloud Office, ATOS Unify Office, Rainbow Office, RingCentral and Microsoft Teams.

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Connecsy | Enterprise™ – Operator console desktop application for Unify, Avaya, Cisco, Mitel, Clearvox and Skype for Business.

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Connecsy | Classic™ – Operator console desktop application for the Avaya Communication Manager platform.

Hi-Way™ – The workflow management tool with central managed database capabilities. No database pollution in ERP, HR, and CRM systems anymore. Spend less time on customer details adjustments.

Florin™ – Provides reports on telephone accessibility of your company, call handling and telecom expense management.

WeCom™ – Proactively engage your customers to chat and Transfer customers to another agent. Routing of chats is based on skills.

Wallboard™ – Display real-time and daily data visualizations for your ACD and back-office hunt groups through the browser.

ESPA™ – Paging system helps you to quickly and reliably alert people and confirm their response in time-critical situations: no confusion and well-organised.