Privacy Policy

Effective date: 09/02/2026, 15:38:51

Introduction and organizational information
At Pridis B.V., we are committed to serving our customers and contacts to the best of our abilities. Part of this commitment involves the responsible management of personal information collected through our website, pridis.com, and through related interactions.

We process personal information to:

Enhance the user experience by understanding customer needs and preferences
Provide timely support and respond to inquiries or service requests
Improve our products and services
Conduct essential business operations such as billing and account management

We process personal information with the utmost respect for privacy and security and comply with all applicable regulations and guidelines. Our practices are designed to protect personal data against unauthorized access, disclosure, alteration, and destruction, while enabling us to deliver trusted services.

We have appointed a Data Protection Officer (DPO).
For questions about how we process personal information, you can contact us at fschijver@pridis.com.

We also work with trusted third-party service providers, for example for invoicing. All such processing is carried out in strict compliance with applicable privacy laws.

Scope and application
This Privacy Policy applies to all stakeholders, including:

Website visitors
Registered users
Customers

Whether you are browsing our website, using our services, or engaging with us professionally, your personal data is processed with the highest standards of privacy and security. This policy explains our practices and your rights regarding personal information.

Data collection and processing
We collect personal information through various interactions, including when you use our services or products such as:

Attendant Console tools
Live reporting tools
Historic reporting tools
Paging solutions
Development and project management services for mission-critical projects
Custom SaaS solutions
Platform integration and ecosystem design services

Types of personal data we may process

Browser information and language
IP-based approximate location
Device ID
Operating system and version
IP address

We only process personal information that is necessary to deliver our services, comply with legal obligations, or improve your user experience.

Purposes of processing
We use personal information responsibly and ethically for the following purposes:

Customizing and adapting user experience
Content delivery
Communication
Analytics and performance tracking
Marketing and advertising
Compliance with legal obligations
User engagement and retention
Collecting user feedback and measuring satisfaction

Personal data is used only for the purposes for which it was collected and in accordance with applicable privacy laws.

Data storage and protection
Data storage
Personal information is stored on secure servers located in the Netherlands (NL).
When international data transfers are required, we ensure appropriate safeguards are in place.

Data hosting partners are selected based on their compliance with strict security and data protection standards.

Data protection measures
We apply appropriate technical and organizational measures, including:

Regular security audits and monitoring
Encryption of data in transit and at rest
Strict access control, limited to authorized personnel

Data sharing and disclosure
We may share personal information with trusted third-party service providers who perform services on our behalf. These providers:

Access data only on a need-to-know basis
Are contractually required to maintain confidentiality
May not use personal data for their own purposes

Third-party services
Google Analytics – Google Ireland Limited
Purposes: marketing, analytics, performance tracking

Google Ads – Google Ireland Limited
Purposes: marketing, analytics, advertising

Google reCAPTCHA – Google Ireland Limited
Purposes: fraud prevention and security

Google Tag Manager – Google Ireland Limited
Purpose: tag management

Privacy policy:
https://business.safety.google/privacy/?hl=en

Data Processing Agreements
All third-party processors operate under Data Processing Agreements (DPAs) that ensure compliance with GDPR and applicable data protection laws.

For questions about data sharing, contact us at info@pridis.com.

User rights and choices
Under the GDPR, you have the following rights:

Right of access (Art. 15)
Right to rectification (Art. 16)
Right to erasure (Art. 17)
Right to restriction of processing (Art. 18)
Right to data portability (Art. 20)
Right to object (Art. 21)
Right to withdraw consent (Art. 7(3))
Right to lodge a complaint (Art. 77)

To exercise your rights, contact info@pridis.com.
We may request identity verification to protect your data.

Cookies and tracking technologies
We use cookies and similar technologies on pridis.com to ensure functionality, improve user experience, and analyze website usage.

Types of cookies

Essential cookies – required for core functionality
Performance and analytics cookies – help improve our website
Functional cookies – remember preferences
Advertising cookies – deliver relevant advertising

Your choices
When visiting our website, you can:

Accept all cookies
Reject non-essential cookies
Customize cookie preferences

You can find more information in our Cookie Policy:
https://pridis.com/pridis-cookie-policy

International data transfers
Personal information may be transferred outside your country of residence. Where this occurs, we ensure appropriate safeguards in compliance with GDPR.

Direct marketing and communications
We may send marketing communications about our products and services.

We obtain opt-in consent where required
Every message includes an unsubscribe option
You can withdraw consent at any time

Marketing communications may be sent via:

You can manage preferences using the unsubscribe link in our communications.