Connecsy
Attendant Console
Attendant Console
Connecsy gives your team a clear, efficient way to manage incoming calls, chats, and messages—without switching between tools. It’s an attendant console that works seamlessly with the platforms you already use, such as Microsoft Teams, RingCentral, and others.
From one intuitive interface, your team can handle customer communication faster, personalise interactions, and stay organised—even across multiple channels. Built-in call routing, real-time presence, and reporting features give you the control and visibility you need to keep everything running smoothly.
Whether you're a receptionist, an operator, part of a customer service team, or another type of front-line worker, Connecsy helps you stay responsive, efficient, and in sync.
From one intuitive interface, your team can handle customer communication faster, personalise interactions, and stay organised—even across multiple channels. Built-in call routing, real-time presence, and reporting features give you the control and visibility you need to keep everything running smoothly.
Whether you're a receptionist, an operator, part of a customer service team, or another type of front-line worker, Connecsy helps you stay responsive, efficient, and in sync.
Smarter communication—right inside your existing tools.
Less noise, more clarity
platform-agnostic
Connecsy works all the major communication platforms.
user-friendly
Its intuitive design makes it effortless to use—even for those with no prior training.
accessible
With JAWS support and keyboard shortcuts, Connecsy is ideal for visually impaired professionals.
hybrid
Connecsy’s hybrid design integrates seamlessly with multiple platforms, including RingCentral and MS Teams.
secure
With security as a top priority, Connecsy is trusted by government institutions worldwide.
support
Thanks to our 24/7 support, our customers consistently report high satisfaction.
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Seamless Integration with MULTIPLE PLATFORMSConnecsy integrates seamlessly with Microsoft Teams, RingCentral, Avaya Cloud Office, Vodafone Business UC, and more—so your team can manage calls and messages without switching between tools. -
Smart Call Routing That Prioritises What MattersRoute calls based on VIP status, queue length, or availability. Set overflow rules, schedule announcements, and even record calls—so no request falls through the cracks. -
Real-Time Presence and Calendar AwarenessSee availability and calendar info from across your organisation in one view. It’s easier to forward calls, avoid dead ends, and connect customers to the right person faster. -
Designed for Speed and AccessibilityUse keyboard shortcuts, drag-and-drop, or optional Braille support—Connecsy adapts to how your team works. It’s built for speed, clarity, and inclusive access. -
Flexible Cloud DeploymentChoose the setup that fits your organisation. Whether you need the convenience of public cloud or the control of a private cloud environment, Connecsy gives you the flexibility to match your IT strategy. -
Built-In Reporting and Call InsightsGet a clear view of your communication flow with contact history, call logs, and performance reports. Use data to improve service, staffing, and decision-making.
Curious to know more?